Calls you can’t take on a roof
Missed callers get a text back within seconds and the enquiry carries on in writing. Website and WhatsApp enquiries land in the same job file.
For Cornwall Roofers
Never miss a job
because you were up a ladder.
When you’re on a roof, you can’t answer the phone — and that missed call is a job handed to the next firm. Foredesk answers for you, gets the details and texts you the job. It’s already running for Halls Roofing.
Kernow.ai sets up Foredesk for Cornwall roofers: an AI front desk that answers website visitors, WhatsApp messages and missed calls from your own information, captures every enquiry and texts it to you — £499 setup, then £99 a month. Running live for Halls Roofing.
See it on your websiteWhat Foredesk does for you
The morning after a storm
After a big blow, the phone doesn’t stop. It answers every caller at once, takes the address and what’s wrong, and lines them up for you — so the urgent leak and the loose ridge tile don’t sit in the same voicemail queue.
Never last year’s repair bands
Every answer carries a review date. When your guide prices or lead times are due a check, you get a text — reply in a few words and it’s updated. Ignore it and the old answer stops being used.
Paperwork eating your evenings too? Certificate, quoting and admin tools are built to order and quoted separately — tell me what takes the time.
Every build ships secure by default, UK GDPR-compliant and monitored — see how we build.
What your customers ask
Answered from your information, in your words
- “Water’s coming through the ceiling — can you come today?”
- “Can you help with my insurance claim after the storm?”
- “Do you do flat roofs — felt or rubber?”
- “Can you match the slate on an old cottage?”
- “Is the work guaranteed?”
- “Do you need scaffolding, and who arranges it?”
It only ever answers from what you’ve approved. If it hasn’t got an answer, it says so, takes the customer’s details and texts you the question. You answer once, and it knows next time.
Why it matters in Cornwall
Atlantic weather, slate roofs and storm surges
Cornwall’s roofing work comes in waves: when a winter storm comes in off the Atlantic, every roofer in the county gets the same week of calls. Customers ring down the list until somebody answers. Foredesk means you answer first, every time, and you see the enquiries in order of urgency instead of in order of voicemail.
Proof, not promises
Live in the wild — go and ask one a question
Halls Roofing, Exeter
Trained on the firm’s own services, answering visitors and capturing enquiries around the clock — the same job it would do for roofers.
Cornwall Play Safety — “Piran”
An inspection firm’s assistant answering questions on services, turnaround and quotes, and taking a number when a question needs the owner.
Straight answers
- What does it cost?
- £499 one-off setup, then £99 a month. No tiers, no per-lead fees, and no VAT on top.
- Is this running for a roofer already?
- Yes — Halls Roofing in Exeter, trained on their own services and capturing enquiries around the clock. You can try it on their site.
- Will it promise customers an insurance claim will pay out?
- No. It can say what you do for insurance work — reports, photos, dealing with the loss adjuster — if that’s what you’ve approved. Whether a claim is covered is between the customer and their insurer, and it says so.
- What if a customer asks something it doesn’t know?
- It says so rather than guessing, takes the customer’s name and number so the job isn’t lost, and texts you the question. You answer once, in your own words, and from then on it can answer it for everyone.
- Will it answer in my tone of voice?
- Yes — it’s matched to how you talk to customers and works only from your own services and answers, not generic waffle.
Using AI in your business
Straight guides for the trades
AI for tradespeople: what is worth your time
Written by someone who spent forty years on the tools. What genuinely helps a working trade, and what is sales patter.
AI website assistants for small businesses
What one actually does, whether it is worth it, why most quietly go out of date, and who is liable when one invents a price.
Can I put customer information into ChatGPT?
The single most common way small firms leak data. When it is fine, when it breaches UK GDPR, and how to make it safe.
Free tools
Calculators for the job
Free, no catch. I built these at TradeCalcs, my calculator site for UK trades.
See it answering your customers
A short demo, on a page that looks like your own website, answering from your own information. £499 to set up, then £99 a month.
Get in touch