Calls you can’t take mid-job
Missed callers get a text back within seconds and the enquiry carries on in writing. Website and WhatsApp enquiries land in the same place — one job file per customer.
For Cornwall Electricians
You can’t answer the phone with your head in a consumer unit — and the landlord who needed an EICR this week rings the next electrician on the list. Foredesk answers for you, gets the details, and texts you the job.
Kernow.ai sets up Foredesk for Cornwall electricians: an AI front desk that answers website visitors, WhatsApp messages and missed calls from your own information, captures every enquiry and texts it to you — £499 setup, then £99 a month.
See it on your websiteMissed callers get a text back within seconds and the enquiry carries on in writing. Website and WhatsApp enquiries land in the same place — one job file per customer.
Half your calls are “can you just swap a light fitting?”. It answers the routine questions from your own information, so the rewire and the EV charger enquiries reach you with the details already taken.
Your scheme membership, insurance and prices each carry a review date. When one is due, you get a text — reply in a few words and it’s updated. Ignore it and the old answer stops being used.
Paperwork eating your evenings too? Certificate, quoting and admin tools are built to order and quoted separately — tell me what takes the time.
Every build ships secure by default, UK GDPR-compliant and monitored — see how we build.
What your customers ask
It only ever answers from what you’ve approved. If it hasn’t got an answer, it says so, takes the customer’s details and texts you the question. You answer once, and it knows next time.
Why it matters in Cornwall
Cornwall has thousands of holiday lets, and their owners want electrical work done between one booking and the next — often a Saturday window. Those enquiries come from people who live up-country and expect an answer by message, not a callback in three days. Foredesk replies straight away, takes the dates and the address, and texts you, so you can decide if the window works before someone else takes it.
Proof, not promises
Trained on the firm’s own services, answering visitors and capturing enquiries around the clock — the same job it would do for electricians.
An inspection firm’s assistant answering questions on services, turnaround and quotes, and taking a number when a question needs the owner.
Using AI in your business
Written by someone who spent forty years on the tools. What genuinely helps a working trade, and what is sales patter.
The single most common way small firms leak data. When it is fine, when it breaches UK GDPR, and how to make it safe.
What one actually does, whether it is worth it, why most quietly go out of date, and who is liable when one invents a price.
Free tools
Cable size for the load, run length and installation method, to BS 7671.
Check a circuit stays inside the BS 7671 voltage drop limits.
Free, no catch. I built these at TradeCalcs, my calculator site for UK trades.
A short demo, on a page that looks like your own website, answering from your own information. £499 to set up, then £99 a month.
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